Effective Date: 02/01/2026
At Easy-Go Products, we stand behind the quality and performance of our products. Your satisfaction matters to us, and we are committed to fair, transparent policies.
30-Day Satisfaction Guarantee
If you are not satisfied with your purchase for any reason, you may return the product within 30 days of delivery for a refund of the purchase price.
Return Conditions:
- Items must be returned in reasonable condition.
- Proof of purchase is required.
- Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds are issued to the original payment method once the returned item is received and inspected.
6-Month Limited Replacement Warranty
Easy-Go Products offers a 6-month limited replacement warranty covering manufacturing defects under normal, intended use.
Covered defects may include:
- Zippers
- Seams
- Straps
- Stitching
- Material or construction failures
This warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, accidents, or improper care
- Alterations or modifications
- Cosmetic changes that do not affect performance
If a qualifying defect occurs within the warranty period, we will replace the product with the same or a comparable item at no cost.
How to Request a Return or Warranty Replacement
To initiate a return or warranty request, please contact us at:
Email: sandy@digniwhizzpants.com
Include: Order number, brief description of the issue, and photos if applicable.
Our support team will respond with next steps within 1–2 business days.
Limitations
This policy applies only to purchases made directly through the Easy-Go Products website. Products purchased through third-party retailers, including Amazon, are subject to the return and warranty policies of those platforms.
Our Commitment
We design our products to support comfort, dignity, and confidence during outdoor adventures. If something isn’t right, we will work with you to make it right.
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Easy-Go Products reserves the right to update or modify this policy at any time. Changes will be posted on this page with an updated effective date.